About SERVPRO of Rockville and Silver Spring North


Eric Thompson

Owners of SERVPRO of Rockville and Silver Spring North

For over 40 years, SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North have been serving the community. Eric Thompson created the stepping stones of success for these franchises. Eric’s daughter, Michelle Gutierrez, joined the SERVPRO franchises fifteen years ago. Alongside Michelle is her husband, Jorge Gutierrez, who joined the team seven years ago. With our online ratings being a 4.9 out of 5, this success can get directly attributed to our commitment to our customers and their satisfaction through every phase of mitigation, reconstruction, remediation or restoration. As our team has grown over the years, our efforts have remained the same.

SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North. We remain available and ready 24/7.

If you would like to schedule service for your home or business, please call today!

Serving you for over 40 years, SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North are the cleaning and restoration brands you know and trust. 

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • American Bio Recovery Association - ABRA
  • Institute of Inspection, Cleaning and Restoration Certification – IICRC
  • National Air Duct Cleaners Association – NADCA

Awards

  • Chairman's Silver: Outstanding 2011 Sales Performance
  • Chairman's Bronze: Outstanding 2012 Sales Performance
  • Chairman's Silver: Outstanding 2013 Sales Performance
  • Chairman's Platinum: Outstanding 2014 Sales Performance
  • Founder's Gold: Outstanding 2015 Sales Performance
  • Founder's Bronze: Outstanding 2016 Sales Performance