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We are Cleaning Experts

3/18/2020 (Permalink)

Two men We are Here to Help 24/7, 365 days of the year.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Rockville-Olney and of Silver Spring North, (301) 340-1313


Tips for Purer Air in Your Home

2/17/2020 (Permalink)

Plants There are many benefits to having houseplants!

Why not show your home or office some love during this time of year!

Below are a few tips to improve the quality of your already amazing property!

  • Buy a few beeswax candles (but be sure to never leave them unattended!). Beeswax candles are amazing air purifiers due to their release of negative ions, which cancel out many of the already existing positive ions in the air, which have been released from dust, pollen, etc.
  • Not into candles? Salt lamps have the same effects!
  • Invest in houseplants- just make sure they are pet friendly if you have a four-legged friend in your family! Houseplants have numerous benefits, including an increase in oxygen, allergy relief, and mood-boosting properties. They also absorb toxins. A few amazing houseplants to consider include:
    • Bamboo
    • Spider plant
    • English ivy
    • Dragon tree
    • Peace lily
  • Activated charcoal also purifies the air! Additionally, it removes odor.
    • Have a smelly refrigerator in the work lounge or in your kitchen? Both activated charcoal and baking soda work as agents to eliminate odor. Just place an opened jar or bowl of activated charcoal or an opened box of baking soda inside the refrigerator, and say goodbye to that smell once and for all!
  • Smell something different? Something musty? It could be mold! Have your home checked by a professional, (such as SERVPRO!) as mold can be hazardous to breathe in.
  • Replace older appliance and fixtures with newer, energy-efficient ones. Of course, this comes with time as appliances can get pricey! However, when it comes time to replace, consider going green with energy-saving appliances and fixtures!

How to Prevent Ice Dams

1/29/2020 (Permalink)

Ice It's important to act immediately after spotting an ice dam on your property to prevent further damage!

You can take numerous actions to prevent an ice dam from forming on your property both before and after a snowfall. Whether you are concerned about a dam forming on your home or one forming on your building, you can follow these useful tips in order to prevent a catastrophe!

To stop an ice dam:

Keep your attic insulated

Improve ventilation, especially in the eaves and ridge

Prevent air leaks- caulk any gaps or openings

Install an extra barrier under the shingles to prevent water from seeping into home or building

Seal and insulate ducts

Cold temperatures can sometimes have their way of forming a dam on your property despite following these tips. Be sure to:

Clear snow from roof after every snow shower

Clear gutters of any leaves, snow, or debris

Clear around downspouts, too

However, your safety is your first priority! Snowy and icy conditions make everything more slippery and dangerous. Do not use a ladder or attempt climbing, as you could slide off the surface or the ladder. If you find it unsafe to remove an ice dam you spot on your property, for example, call a professional immediately!

Give us a call at SERVPRO of Rockville-Olney and of Silver Spring North today if you have any questions or needs! Our number is (301)340-1313.

Water Stains on Your Ceiling?

1/20/2020 (Permalink)

Water stain on ceiling If you notice a water stain on your ceiling, give us a call!

Water stains aren’t something to ignore. Instead, they are indicators of an urgent matter!

If you see water stain(s) on your ceiling, you should request help promptly.

Water stains can mean:

  • Leaky pipe(s)
  • Old caulking
  • Problem with roof
  • Poor insulation

Whatever is above your ceiling is typically the source of the moisture issue. Is your property’s roof or a bathroom above the water stain? That may just be the source of the problem. However, if you cannot determine a water source above the stain, you may have a leaky pipe.

Water seepage from old caulking or piping in disrepair are other common sources of water stains. It’s very important that damaged or old pipes are replaced to avoid leaking or “sweating.”

After a snowstorm or even a rain downpour, water stains can show up on your ceiling. For instance, rain can leak through from the gutter. Therefore, you have a roofing issue upon your property.

However, if an ice dam forms on your roof and water is able to seep in, it’s a good indicator of a need to improve the insulation.

Sometimes, a professional may need to remove a portion of the ceiling, and possibly the wall, to completely restore and fix the affected area for good.

Remember, deal with the stain in a very timely manner! Applying a quick coat of paint over the stain can make a temporarily, cosmetic difference, but often time, the stain will bleed right through the new paint.

Instead, call a professional to ensure the source of the water is correctly identified and handled properly. Ignoring the issue can lead to expensive repairs! It’s much better to catch the problem sooner than having to have sections of your ceiling teared down and replaced.

Call us, SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North, to have water stains in your home or office checked out. We are the area’s water damage experts and are always “Faster to any size disaster.” Large or small, we will restore your water-damaged property with efficiency and detail.

Call us with any needs or questions at (301) 340-1313.   

Winter 2020 in Maryland

1/17/2020 (Permalink)

Snow-covered house We hope you’ve found these tips useful! Happy winter!

It’s that time of year to winter-proof your house. If you live in Maryland and haven’t already, now is the perfect time to take advantage of the warmer weather we have been experiencing recently in order to get your property ready for the colder weather coming our way.

Below are a few tips for keeping your property at its peak during the winter season:

  • Seal gaps around door frames and windows to keep cold air from slipping in
  • Insulate pipes and hot water tanks to avoid freezing and to reduce heat loss
  • Check your drainage. To avoid saturation, and then the thawing of the soil near your property’s structure, add extra soil to the affected area.
  • Clean your gutters to avoid a backup and potential overflow.
  • Clean your chimney! Before you begin using the fireplace, have it inspected and cleaned, or else, many problems can arise!
  • Test smoke and carbon monoxide detectors, and make sure they work properly. House fires most commonly occur in the winter months. While homes and offices are closed up tight during the winter to keep the cold air out, it also means carbon monoxide becomes more of a hazard.
  • Drain any outdoor faucets
    • These faucets can develop a costly leak
    • Faucets can also freeze over, sometimes splitting the water line, which can lead to a house flooding
  • Cover outdoor furniture to avoid damage from snow, hail, etc., but do so on a nice, dry day, so no moisture can become trapped under whatever you cover your furniture with
  • Find your shovel or snow blower ahead of time. One of the last things you want to do in a snowstorm is crawl your way through piles of snow to your shed to retrieve such items.
  • Check your trees. Is there any risk it could fall on your home or building? Could one of its dead branches? Is a branch touching your property? If so, it’s a good time to chop off whatever necessary before snow and ice come
  • Check your attic
    • Heats rises, so if you don’t insulate your attic well, the heat you’re paying for will rise right out of your home.
    • Check for critters! Animals want a warm place to stay during wintertime. Just make sure it’s not in your attic or home in general!

What Are Your Goals For 2020?

12/30/2019 (Permalink)

Notebook and pen Create smaller and doable goals to reach your larger goals. We at SERVPRO of Rockville-Olney & of Silver Spring North wish you a very successful 2020.

Do you manage or own a business?

As we approach 2020, both a new year and a new decade, you most likely have many goals for your business!

Oftentimes, getting smaller tasks and goals completed will make way for the completion of the larger and more challenging tasks!

Tackling smaller projects, such as signing your company up for a volunteer opportunity in your community, can become one of the stepping stones leading you towards a more long-term goal of creating more camaraderie between your employees, for example. 

Here are some more tips and recommendations for bettering your business in 2020!

Grow as a team! Get to know your employees or co-workers by having a monthly group lunch, going on a weekend hike with your team, or hosting a holiday game night after work. As relationships grow, employees will become more apt to help one another not only achieve personal goals, but also goals for the prosperity of the company!

Do you have a goal of refreshing your office space in 2020? That can be a daunting task, especially if it needs a complete makeover. Start small! Buy a few hardy plants to decorate your office with. Replace a piece of furniture or two at a time so you can stay within budget. Run a quick vacuum over your property once a week to avoid a messy and stained floor at the end of the month. It’s the “little things” you do that can really add up!

Sometimes, it’s hard to stay focused on all your goals. When you’re running a business, there are a million things going on, so other priorities can get in the way of achieving your goals. However, forming a habit is said to take 21 days. That’s three weeks! If you dedicate 30 minutes a day towards doing research, planning, etc. for your goal, it will become a habit you soon won’t even think twice about! Plus, stay on top of your goals by getting organized! Purchase an agenda book where you can write down what you need to get done for the day. Seeing it visually will help!

Don’t forget to take care of yourself! You are a busy individual with a lot of responsibility. Make sure you allow yourself time to recharge.

Here at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North, we help many businesses in and around Montgomery County, MD. Whether we’re called for water damage restoration, a cleaning service, mold remediation, etc., we are always here to help lift a load off your shoulders! For any questions or needs, don’t hesitate to give us a call at (301)340-1313.

We wish you and your company a wonderful and successful New Year!

Feel free to check out the variety of cleaning services we offer in the link below:

Got a BIG Problem?

12/23/2019 (Permalink)

Traffic sign in water Are you in over your head with the problems a disaster left behind? Don't panic! Our Disaster Recovery Team is here to help you immediately!

SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North are equipped with the most advanced tools and with the most reliable and competent vehicles, including huge tractor trailers! Our tractor trailers are spacious enough to carry the equipment and tools needed to complete any job! From condominiums to restaurants, office buildings to schools, no job is too large for us. Large or small, our team is educated and trained on how to get the job right the first time to your utmost satisfaction. With careful precision and efficiency, our awesome Commercial Large Loss Division will be “Faster to any size disaster.” We know you’re in a hurry to get back into the swing of things. The damage caused by the fire, by water, etc. has not only interrupted your daily life, but also the lives of your employees and clients. That’s why we at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North are right on the job and will completely remediate and restore your property with speed and accuracy.

You can rest assure knowing we are dedicated to handing your property back to you just the way it was before the damage occurred. Our commercial operations manager will personally supervise your case from start to finish to ensure timeliness and full communication throughout the entire process. We are here for you 24/7, 365 days a year. If you need us, give us a call today at (301) 340-1313.

Christmas Season Safety

12/20/2019 (Permalink)

Christmas lights Use these safety tips in your Montgomery County residence or commercial building to make it the merriest time of the year!

Christmas will be here in a few days! Can you believe it?

During the winter holiday season, we notice a pattern of catastrophes, many dealing with Christmas trees. While they’re beautiful to look at, Christmas trees can cause a lot of issues if not properly taken care of.

To avoid issues such as a tree fire, house fire, outlet overload, and even electrocution, follow the tips below to keep you and your family safe and happy during this 2019 holiday season!

  • Water your tree daily! A dry tree can quickly transform into a tree in flames.
  • Do not connect more than three strings of lights.
  • Got cords? Sure you do, it’s the holiday season! Keep them away from heat sources. Do not nail or staple them either. Placing them under a rug isn’t a safe idea. Neither is completely shutting a door or closing a window with a cord running through it. This is a fire hazard.
  • Plugging in too many appliances can overload the outlet. Avoid doing so.
  • But before plugging in appliances, lights, yard decorations, etc., make sure your sockets are in good condition and that wires are not bare. Oftentimes, we use these decorations or particular outlets once a year, so it’s important to carefully inspect them.
  • Turn off and unplug any lights before going to sleep or leaving your home. Extinguish any candles before leaving the vicinity.
  • Cooking or baking for the holidays? Make sure to stay in the kitchen when doing so.
  • Use battery-operated candles instead of candles with actual flames.
  • Water and electricity never mix well. Be careful your string lights are not touching or partially in the tree’s water bowl. Additionally, snow=water. Make sure you are dry when plugging in outdoor lights especially. Dry your hands from any falling elements such as rain and snow before dealing with electricity.
  • It’s cold! But be careful where you place space heaters. They should always be at least three feet away from furniture, etc. and even farther from Christmas trees.

We at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North wish you a Merry Christmas, Happy New Year, and safe holiday season!

For more fire safety tips, check out our website:

Is Your Montgomery County-Area Daycare Safe?

12/18/2019 (Permalink)

Room in a daycare center Whether you manage a daycare or send your kids to one, we know your primary concern in their safety and well-being. We can help ensure that for you!

At SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North, we knows it’s important to make sure your commercial property reaches a high standard when it comes to a clean and safe environment for your clients, employees, etc. Quite often, we help daycares in the Rockville, Olney, Silver Spring North, and surrounding areas reach these standards. It’s very important to ensure your smallest customers are safe and healthy at all times, especially since they are more susceptible to common issues such as mold as well as bacteria pests such as rodents can leave behind, for instance.

Maybe you own or manage a daycare. Maybe you are considering starting your own daycare, or maybe you are a parent considering which daycare to enroll your child in.

In this blog, we will provide you with a checklist of what a daycare must include to provide the safest environment possible. Please note this list focuses on a few security measures, emergency safety measures, as well as cleanliness measures. There are many other factors involved with regard to a daycare facility. They can be investigated in more detail on the web.

Here are a few!                         

  • Smoke alarms and fire extinguishers must be present and in excellent, working condition
  • Windows in every classroom to provide fresh air and an emergency exit
  • Clean sleeping area, play areas, and toys (including carpets and upholstery, which can easily become soiled at daycares!)
  • All cleaning supplies must be locked away
  • Electrical outlets must be covered
  • Strict hygiene procedures (important when changing diapers)
  • Any necessary safety and cleanliness certifications (state and/or county, depending on local laws)
  • Regular health and cleanliness inspections
  • Documented emergency evacuation plans
  • Mold-free
  • Any expired food the center provided must be discarded
  • Professional pest removal is needed if you suspect or know there are pests in the building. Mouse traps present a danger, especially to small hands that like to get into everything!
    • Pests can carry diseases, bite children, and leave trails of bacteria behind
  • Fire drills are necessary in preparing for a smoother evacuation in an unfortunate event when an actual fire might take place
    • Similar to drills for potential earthquakes or storms, especially if the region is prone to these acts of nature
  • Locking gates at the top and bottom of any stairs
  • Exterior locking doors

We have worked around Montgomery County, Maryland and beyond to ensure local daycares are clean and safe places! Whether involved with mold remediation, restoring flood damages, or performing a general cleaning, we make it a priority to keep the children in our community safe and healthy!

If you have any needs regarding your daycare center or any other questions, don’t hesitate to give us a call today! Our telephone number is (301) 340-1313.

What You Need to Know Before a Winter Storm! *Extremely Important, Must Read*

12/2/2019 (Permalink)

Car with broken window in snow The snow can have create a huge toll on your vehicle! Make sure to secure all items, including your vehicle, indoors if possible.

Winter storms can cause a lot of damage! Not only is your home or business at risk, but also your health, the roads, and your vehicle alike. Unlike storms occurring during the warmer seasons, winter storms can bring freezing rain, snow, ice, and intense, cold winds.

                It’s important to make sure your home or office is properly insulated. Caulking and weather-stripping doors and windows will keep cold air from seeping into your property. Also consider installing a storm door. That will provide an extra layer of insulation and protection.

                Also remember your pipes! To keep them from freezing, insulate them by wrapping them in old newspaper, for example. Then, cover the newspaper with plastic to keep any moisture out. It’s also a good idea to allow your faucets a bit to avoid freezing. One of the last things you want to happen is have a pipe freeze, which can then break it, ultimately resulting in an outpour of water. You do not want to deal with a house or building flood in the midst of a midst of a snowstorm.

                One of the most important things to keep in mind, especially during the coldest time of the year, is carbon monoxide. During a snowstorm in particular, it’s safe to assume your windows and doors are tightly shut. It’s great that snow and frigid air can’t make their way into your home, yet carbon monoxide can begin poisoning your air by quickly filling up the confined air. Carbon monoxide can be released from the gas of generators, stoves, and other equipment. Furthermore, having your car run, to warm up for example, or sitting in it for heat purposes, will result in the release of carbon monoxide. If the vehicle is in an enclosed or poorly ventilated area, the buildup can be deadly. It’s odorless, silent and quick to poison. This is why it’s extremely important to be educated on this topic.

                Of course snowstorms also have a direct impact on the structure of your home. Heavy snow can cause your roof to weaken, possibly resulting in its collapse. Snowstorms can also cause windows to break. Be careful of falling trees. Before cold temperatures set in, check your property for any dying trees or breaking branches. It’s a good idea to call a professional company if anything seems questionable. You will want to get any trees or branches removed that might put your property at risk. Once the snow begins falling, its weight can easily snap a branch or even an entire tree that can land on your home or office, which in turn would create an opening for snow, rain, or ice to fall directly in your home.

Snowstorms can also affect the health of you and those around you, including neighbors, homeless members of your community, and animals, including pets. Health risks include hypothermia, heart attacks from overexertion, and frostbite. A common result of a winter storm is losing heat and communication services. Especially for the elderly and young children, losing heat can be life-threatening. Additionally, if communication services are temporarily out and an emergency occurs, there is basically no way of getting help. As winter is quickly approaching, we encourage you to purchase a mobile phone from a reliable and trusted carrier if you currently only have a landline. We also encourage you to check on anyone you might see as at-risk. If you know a winter storm is approaching, make sure to warn members of your community, such as an elderly neighbor, who may have not heard, or notify a local homeless shelter if you see someone you think would benefit from their services.

Lastly, make sure you are dressed warmly, covering yourself in winter gear from head to toe. Warm gloves and socks are essential as frostbite is most common on fingers and toes. You should stay indoors as much as possible and be sure to stay off the road. The road is an extremely dangerous place to be during a snowstorm. These weather conditions can make it nearly impossible to drive, and the last place you want to be is sitting on the side of a road as the snow on the ground grows higher.

We at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North wish you and your community a delightful holiday season! Feel free to share this blog on your social media page, to send it via email or to text it to your friends, family, or community page! Let’s keep everyone safe and warm this winter!