Recent Posts

Flames or Soot?

11/13/2020 (Permalink)

Flames Fire damage can be devastating. Give us a call today, and we will make the restoration process as easy as possible for you.

SERVPRO® of Rockville-Olney and Silver Spring North were recently called in to clean up a fire damaged home. Restoring a home after fire damage is a difficult and emotional process. Not only are we here to be there for your property but for your family as well.

Flames can cause the most visible damage to your property but the most damage comes from the smoke and soot. Soot is a coating of fine, black dust created when substances are burned. Inhaling soot can cause severe health issues. It is important to our team that we get rid of all the after-effects of the fire- not only the damage but also the odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Before restoration begins, SERVPRO of Rockville-Olney and of Silver Spring North will test the soot to determine which type of smoke damage occurred. The cleaning procedures will be based on which type of smoke damage there is. Below are the different types of smoke:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire.

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Call SERVPRO® of Rockville-Olney or SERVPRO of Silver Spring North when you are in need of cleaning after fire strikes. We know it is hard seeing your home in flames and we are here to restore it the best we can. A friendly member of our team is waiting at the phone lines to answer any questions you might have or to schedule a visit at (301) 340-1313.

Fire Safety Tips for Thanksgiving

11/13/2020 (Permalink)

Thanksgiving turkey Follow these turkey tips for a safer Thanksgiving!

Can you believe Thanksgiving is less than two weeks away?

At SERVPRO of Rockville-Olney and Silver Spring North, we wish all of you a safe and happy Thanksgiving! While Thanksgiving is a joyous time when family and friends gather together and give thanks, it’s also the time of year when the number of house fires increases. We want to provide you with a few tips to better ensure your safety, as well as the safety of your family, pets, property, and belongings, during the holiday season.

In a previous blog (https://www.SERVPROrockvillesilverspringnorth.com/blog/post/171133/fire-smoke-damage-restoration/turkey-tips), we discussed how fires can be caused by a propane deep-fryer and a turkey. Please reference that post if you’ll be preparing your turkey by that method. We have provided very valuable and important tips you must follow when frying your turkey that way in the blog linked above. Avoiding cautions can result in a serious home/property fire.

In this blog, we will outline and provide tips for when you cook your turkey in the oven.

To prepare, clean your stove and oven. Old food crumbs and grease must be removed. Over time, grease can buildup, leaving quite a residue, which can be very flammable.

When you’re ready to put your turkey in the oven, set a timer. Also make sure your smoke alarms are working in case of an emergency.

While a fire caused by baking a turkey in the oven is much less common than a fire caused by frying a turkey, it’s still very important to take all precautions and while in use, to monitor the oven closely.

A few safety tips to follow include:

  • No long sleeves while cooking to avoid catching on fire
  • Pot handles turned towards the back of the stove to avoid tipping or falling
  • Remember health safety tips too!
  • Thaw and dry properly
  • Use a meat thermometer to ensure turkey has been fully cooked

Again, we wish each of you a very happy and safe Thanksgiving!

See our website for more fire safety tips!

https://www.SERVPROrockvillesilverspringnorth.com/fire-damage-tips

Conserving Water in Your Montgomery County Home

11/13/2020 (Permalink)

Water Start helping the environment (and your wallet) today by conserving water in your Montgomery County, Maryland home or office today!

At SERVPRO of Rockville-Olney and of Silver Spring North, we see a lot of aftermath from home flooding, which means a lot of wasted water. Excessive amounts of water leaking, bursting, or draining cause these floods. Our website mentions all the details on how we clean up and restore the flooded areas (https://www.SERVPROrockvillesilverspringnorth.com/water-repair-process).

In this blog, we will talk about water conservation. We hope to provide you with useful tips you can follow to save on your water bill and to our natural resources alike. Following these tips can also prevent a water catastrophe from occurring in your home!

Try the following suggestions below. You can see if your monthly water bill decreases by doing so.

  • Check your toilet for leaks (the old food coloring trick is a sure way to discover any)
  • Check for leaks in pipes and faucets too
  • Do not leave you water running the entire time you brush your teeth, shaving or showering
  • Purchase water-saving appliances (a shower head is probably the cheapest and will save you)
  • Wait until you have enough clothes for a full load to do laundry
  • Position your lawn sprinkler in the most efficient way possible. Often times, sprinkler water ends up watering the road or sidewalks
  • Plant drought-resistant plants and trees
  • Use a broom, instead of a hose, to remove dust and dirt from your sidewalks, etc.
  • Reuse water when possible. You can water your garden instead of allowing a lot of the water you’ve used to flow down the drain
  • Capture rainwater! Invest in a water drum to catch water from gutters and downspouts

How to Salvage Pictures After a Flood

11/13/2020 (Permalink)

Photographs in a box If the pictures are quite old, consult a professional photograph restorer, but in the meanwhile, have the wet images drying. 

If you’ve experienced a flood in your home, chances are many of your belongings were damaged by the waters. Among your valuables, your photographs are most likely one of your most personal and cherished items.

Whatever the loss, losing pictures to a flood can be one of the most devastating aspects. You feel powerless as these family heirlooms passed down for decades or a priceless image is seemingly damaged and potentially lost due to the waters of the flood.

Don’t stress too much! There may be hope!

There are plenty of tips on how to salvage your photos. Surprisingly, most can be cleaned and dried.

Follow the steps promptly to avoid damage. Please note, you should follow these steps within at most two days, or else they will begin to mold and stick together. 

  1. Gently remove the photographs from the water. If any pictures are stuck together, carefully separate. If they will not part easily, do not force a separation.
  2. Using cold, clean water, rinse each side of the picture. This way, any dirt will come off.
  3. On an indoor flat surface, lay down paper towels. Lay the photo, face-up, on the paper towel, and replace the paper towel (as it will get wet) with a dry one each hour, until completely dried.

If you want to want to put the drying process on hold, place the wet photos (after rinsing with cold, clean water) between sheets of wax paper before storing them in an airtight plastic bag in the freezer. 

We at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North want your valuables to be restored to you at ease. If you are concerned about water damage in your home (walls, floors, etc.), we will restore your home to you at ease too. We are the water damage experts!

If you have any questions or needs, give us a call today at (301) 340-1313.

What's Causing the Odor in Your Montgomery County, MD Home?

11/6/2020 (Permalink)

Two candles Candles can be an easy (but temporary and sometimes dangerous) mask for odors. Call us today if you'd like to make the odor removal permanent!

Do you have an odor in your Rockville-Olney or Silver Spring North residence or commercial building?

If so, you might ask where it’s coming from. Is there a specific source that’s letting off this smell? What’s causing it, and how can it be eliminated once and for all?

Sometimes, an odor can originate from a deceased animal trapped in your attic. That’s a simpler cleanup. Other times, the odor could be much more difficult to pinpoint. When the situation is more complex or dispersed, there’s more of a science to identifying the root of the issue.

This is when SERVPRO of Rockville-Olney or SERVPRO of Silver Spring North steps in. Our highly trained technicians have taken IICRC technical classes to learn how to properly identify and remove odors.

Let’s get rid of this smell so that your personal chemical sensor (your nose!) agrees with the surrounding air once again!

Oftentimes, people try masking a serious odor. In attempt to scare the smell away, here are a few common methods used, but are either very temporary or to be used with caution:

  • Purchase and light a candle warmer
  • Spray a pleasant scent
  • Sprinkle baking soda everywhere (which can neutralize odors permanently, however, use caution or avoid if you have pets. If ingested, animals can become ill)
  • Cleaning furniture or walls with soapy water
  • Leaving windows open (which is sometimes a preventative measure to take, but can also allow additional moisture to travel inside depending on climate and temperatures)

If the odor stems from an issue such as mold, a gas leak, improper heating equipment, a blocked chimney, or spilled chemicals, the methods above might cover the smell for a short while, but will not be able to stop the smell from resurfacing. In many of these instances, the smell could lead to sickness or could even be fatal.

If you discover the source, and it’s an easy fix (rotting vegetables in your refrigerator, a bag of old gym shoes in your garage, food stuck in your drain because you forgot to use the garbage disposal, etc.), then you’re in luck. However, you will want to call a professional immediately if the circumstances seem more dangerous/hazardous or if you cannot pinpoint a harmless source after searching.

Leave it to SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North if you want a safe, thorough, and effective cleanup. With our extensive knowledge and latest, state-of-the-art equipment, we will have the smell source identified, located, and carefully eliminated.

Give us a call at (301) 340-1313 with any questions or needs for odor removal and deodorization, and see our page for more details https://www.SERVPROrockvillesilverspringnorth.com/odor-removal-deodorization

Reasons for Professional Water Damage Restoration

11/6/2020 (Permalink)

Wet wood floor Call us today at 301-340-1313 if you have recently experienced water damage in your home or business.

When a flood or any other water events like supply line break or pipe break destroys your home, it's necessary for you to act quickly by getting professional flood restoration services. Cleaning up water damage involves more than just drying and wiping the residue away. Additionally, delaying makes the damage worse because the water will seep into the walls, furnishings, floors, and this may result in mildew and mold growth. Water mitigation can be devastating, but when one gets professional services, restoring the home becomes easier and you can put the traumatic event behind.

Water damage mitigation

Water/flood damage is the destructive process which occurs when water gets into a building. This can be caused by a pipe break, supply line break, or floods after it has rained heavily. Water in a home or water in a business can cause damage like oxidation of metal (rust), rotting wood, composite building materials delamination, and microbial growth. Immediately water seeps into the building materials, a chemical reaction begins to occur hence breaking down the strength of the material. In case water cleanup and drying aren't done immediately, the stability of the structure can be compromised. This makes the flooded home unsafe for human occupancy. Sometimes the effect just comes from a simple pipe break.

Restoration Solutions

The first step for handling flood damage when you have a flooded home is emergency mitigation. This involves locating the cause of the problem (be it a pipe leak or a supply line break) and eliminating the problem. The next step in managing water in home or water in business damage would be assessing the water damage and any dangers to humans. All these services are to be handled by licensed and trained water cleanup professionals. What follows is the drying and dehumidifying all the affected areas.

After the restoration company team assess the documents, equipment as well as other items to know if the contents can be restored or not. Mold mitigation services also come in handy as they help with getting rid of any microbial growth associated with a flooded home. Once the structure is safe for occupation, your family or employees can get back to their normal operations.

Reasons to get professional help

Rapid restoration

Tackling the task of restoring your flooded home or business after flood damage can be slow and exhausting. This increase the probability of further damage especially when the cause of the problem, like supply line break or pipe break, hasn't been addressed. By working with a reliable restoration company, water damage mitigation becomes manageable. The water cleanup and drying process is handled efficiently and quickly by flood damage professionals.

Preventing mold and mildew

In case you have experienced mildew or mold after water in home or water in business, you know how hard it is to get rid of the problem. Prompt water and flood damage restoration can reduce the chances of mold growth.

Insurance issues

When you have water or flood damage coverage in, the mitigation firm will assist you to deal with the needed procedures and forms. The restoration company helps its clients to document the losses they suffered so that they can get the proper settlement from the insurance company. With the water cleanup company, you will get a list of the needed repairs and proof of damages in case the insurance company decides to dispute the claim.

In case you have suffered water in home or water in business damage, consider contacting a restoration company immediately to prevent further damage. Although hiring experts will cost you to get restoration services, the expenses can't compare to the costs you'll incur if you do nothing or decide to handle the restoration all by yourself.

What is the IICRC?

10/30/2020 (Permalink)

IICRC logo The Institute of Inspection, Cleaning and Restoration Certification (IICRC)

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is recognized internationally as a knowledgeable industry voice and resource. It serves as an independent, nonprofit standard-setting and certification body, to set and promote high standards of ethics; and to advance communication and technical proficiency within the inspection, cleaning and restoration service industries.

The IICRC offers certifications in several categories of Cleaning, Inspection and Restoration. Additionally, there are Journeyman certifications available to those with advanced levels of recognition, which can be achieved by having several certifications in select categories and a minimum of three to five years of experience in the cleaning/restoration industry.

Here at SERVPRO of Rockville-Olney and Silver Spring North, our technicians are IICRC certified and continue their education and certification throughout their employment. As new certifications become available through the IICRC, steps are taken to ensure that our technicians are certified in the latest techniques and services. You can rest assure knowing that only the most qualified technicians will be sent into your business or home to restore and repair damage when you use our company!

How to Conserve Water in a Commercial Building

10/30/2020 (Permalink)

Bathroom faucet Follow these tips to conserve water and to save on your business' water bill!

Unlike your home, your commercial building is comprised of various employees and clients/customers. You and your family might make conscious efforts to conserve water, but often times, those in your building may not.

How often do you use your bathroom sink and walk out with the water still running? Probably never! Now consider this. How many times have you visited an empty public restroom with a running faucet? Probably a few times a year!

One solution would be to install touch-free faucets. This saves businesses a lot of money, even if the initial cost isn’t very low.

Additionally, you can make an easy switch of replacing your faucet aerators with newer ones of lower power. After companies make this switch, they typically notice the new aerators only use a fifth of the water the older ones did.

Another money-saving, bathroom investment is purchasing new flush valves. Today, there are some great options to choose from. You can buy water-saving flush valves that use 20 percent less water that newer toilets and 70 percent less water than pre-1992 toilets.

If you operate a restaurant or any other facility that calls for a dishwasher, you may want to upgrade to a water-saving dishwater. Although they cost about the same as normal dishwashers, these washers use 40 percent less water, not to mention less energy too.

A few more tips for saving water in your commercial building include planting shrubs, bushes, flowers, etc. that require less water instead of growing plants that demand water. Additionally, you should make sure your irrigation device is positioned practically. The sidewalk shouldn’t be drenched after a watering session. Also, check for leaks or drips. You'll need them repaired to save water (and money).

If you’ve noticed rainfall and your irrigation schedule collide, you may want to invest in a rain or soil moisture sensor. You can save a lot on your water bill from what nature has to offer. Plus, if it has rained or the soil is damp enough, the plants could potential drown.

Lastly, meter your irrigation separately, as unless you do so, your water company will send all the water coming from the property to a wastewater treatment plant. If you do choose to meter, your sewer bill will plummet.

We at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North encourage you to incorporate a few of these tips into your commercial business and see how much water (and money) you can save!

Follow These Very Important Mold Safety Measures

10/30/2020 (Permalink)

Mold Got mold? Call us today at 301-340-1313 for professional remediation and restoration services.

If you see visible mold on your property, do not disturb it. You can inadvertently spread this mold infestation throughout your building, office, store, or other property. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside the building. This can create or worsen health effects for your employees, customers and you.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Rockville-Olney and Silver Spring North for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Rockville-Olney and of Silver Spring North specialize in mold cleanup and restoration, in fact, it is a cornerstone of our businesses. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 301-340-1313

What You Should Do When Dealing with Fire Damage in Your Home

10/30/2020 (Permalink)

Bedroom Fire damage can have extremely catastrophic effects on your property

Fire Damage on Residential or Commercial Property

Life has enough interruptions and bumps along the way without the unwanted disaster of a house fire. The aftermath is almost as bad but much longer-lasting. Even small fires can merit the use of a professional restoration company. Cooking fires that spread beyond the stove, barbecue grills that go haywire, and even small appliances that catch fire can cause damage to surrounding areas. 

Small Fires can Pose High Risks 

While you should never pour water on a grease fire, nor on an electrical one, many times that is a person's first reaction anywhere. This can cause even more damage. Cooking fires and electrical shorts are common causes of Montgomery County fire damages. It can also create physical risks to people standing nearby. With grease fires, baking soda should be poured into the skillet and any grease or oil that has caught fire outside of the cooking pan or skillet instead of water. 

With electrical fires, the appliance should be unplugged if it can be safely done, but not by pulling on the cord. This can cause the cord to snap, leaving the plug, without the cord, still in the outlet. The power to the area where this is happening should be shut off at the fuse box as quickly as possible to eliminate the hazard. 

After the Fire is Out, It's Time to Repair the Damage 

When there has been a localized fire, you should have someone assess the damages for you. This can often help with insurance documentation. Landlords, if you are renting, will also appreciate if you inform them of the fire, and they can see the damage for themselves. It is every landlord's worst nightmare to have a fire or flood damage their properties. If they can see the amount of damage, they can rest easier knowing the extent of the repairs required. Fires do happen, through nobody's fault, and your landlord will know this. 

Damage can range from blackened walls and countertops to heavily burned surfaces, electrical wires being damaged and requiring replacement, to floors suffering damage so severe they must be replaced to be safe again. Having experts conduct the repairs needed can greatly facilitate insurance claims being resolved, as well. 

Hopefully you will never have to experience a fire in your home, business or building, but if you have recently dealt with this catastrophe and need professional restoration to your residential or commercial property, give us a call today at 301-340-1313. We are always “Faster to any size disaster.” No job is too large or too small!