Make Your Business, School & Home Certified: SERVPRO Cleaned!
SERVPRO of Rockville-Olney is here to help you feel safe and secure during the pandemic!
As more and more businesses and corporate America, as well as schools and other institutions reopen, it's more important than ever to make sure your places of work and business are certified clean to protect you and your patrons.
Even places like hair salons and barbershops have been accommodating more customers, still following strict protocol.
Here at SERVPRO® of Rockville-Olney and SERVPRO® of Silver Spring North, our technician teams have been called by numerous business owners, community leaders and residents to clean, disinfect and sanitize their homes and facilities.
Our experienced teams at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North continue to offer proactive cleaning services, including the Certified: SERVPRO Cleaned defensive pathogen cleaning program, carefully following both CDC and local guidelines, to the many businesses and residences in Montgomery County, Maryland and surrounding areas.
We offer proactive cleaning services to the following (but not limited to):
* SCHOOL FACILITIES AND CHILDCARE/DAYCARE CENTERS
* ASSISTED LIVING FACILITIES
* LOCAL SMALL BUSINESSES (HAIR AND NAIL SALONS, RESTAURANTS)
* ENTERTAINMENT FACILITIES (MOVIE THEATERS)
* GROCERY STORES
* WAREHOUSES AND MANUFACTURING FACILITIES
To learn more about our specialized cleaning services, including the Certified: SERVPRO Cleaned defensive pathogen cleaning program, call us today at 301-340-1313. We're here to help!
Working from Home?
Update your home office to help improve your experience of working from home!
Although a growing number of workers have returned to their offices, there's still a large population of Americans still working from home due to the pandemic. The consensus is that the workplaces and how America conducts business may never fully return to the way it was before the Covid-19 pandemic.
So if you have transitioned from working in an office to working in your home, you’ve had to make many adjustments! SERVPRO of Rockville-Olney & Silver Spring North offer these tips to help make the best of working from home:
- Arrange your workspace in a way you’ll be the most organized and the least distracted
- Inform your family members or roommates of your work schedule and create rules to diminish disruptions and distractions. Talking to family and friends is very tempting, so you may need to close your door or drown out chatter with classical music
- Create a schedule that you follow each day, including clearly defined work hours
- Learn something new! Watch webinars or attend a virtual training your company may offer
- Focus on communication! You don’t get to see your boss and coworkers face-to-face for the time being, so call, text, and email them regularly
- Take a break! Make sure you know your company’s break policy, and take advantage of it. Go for a walk to take in sunshine during your break before having to return back indoors to complete your assignments
- Keep an agenda book or calendar. Write down deadlines and meeting dates, as these can be easy to forget when working from home
- Turn off the notifications on your personal phone (such as Instagram and Twitter notifications) to minimize getting distracted from your work
We hope these tips help and wish you much success!
Let us help you get back to business!
These signs give your customers confidence that your place of business offers a clean & safe environment.
As more and more Americans get vaccinated against Covid-19, and our as our communities reopen, we’re all on our way toward a new kind of normal. And as larger gatherings are now permitted, staying safe and well continues to be a top concern.
The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.
SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North have seen a huge spike in local businesses large & small reaching out to us to get their properties cleaned and sanitized.
Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers and your community can rest assured that you’ve selected a higher cleaning standard – Certified: SERVPRO Cleaned.
As the top choice in fire & water cleanup and restoration, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.
From formulating and creating our proprietary cleaning products, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.
When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean and Certify.
- Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
- Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.
- Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.
We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home. Call SERVPRO of Rockville-Olney & Silver Spring North today at 301-340-1313.
Spring is nice, but best to be prepared!
Lightning can cause severe damage to property. Be prepared!
Ahhh! Spring… Balmy weather one day; frigid to near-freeze temperature overnight. To wear a sweater or not. To bring in the plants or not…
Spring weather can be unpredictable, as many of us here in the Washington, D.C. region have experienced a time or two. Remember the heavy April snowfall over a decade ago? And the wind gusts of 20-30+ mph every now and then?
While we can’t predict when severe weather hits, we can always plan for those unexpected storms to minimize injury to ourselves and damages to our properties. A viable plan of action for storms, floods, tornadoes, even fires, can save lives and costly repairs in the aftermath of severe weather that can occur, even within the same day.
Mark Twain said it best: “In the spring I have counted one hundred and thirty-six kinds of weather inside of four and twenty hours.”
Preparing an emergency kit to keep on hand is a great start to advance planning for storms. Some items to include, as suggested by the Centers for Disease Control and Prevention, are:
- A battery-operated flashlight, a battery-operated NOAA Weather Radio, and extra batteries for both
- An emergency evacuation or shelter plan, including a map of your home and routes to safety from each room
- A list of important personal information, including:
- telephone numbers of neighbors, family and friends
- insurance and property information
- telephone numbers of utility companies
- medical information
- A 3–5 day supply of bottled water and nonperishable food
- Personal hygiene items
- Blankets or sleeping bags
- A first-aid kit, which may include:
- non-latex gloves
- assortment of adhesive bandages
- antibiotic ointment
- sterile gauze pads in assorted sizes
- absorbent compress dressings
- adhesive cloth tape
- aspirin packets
Being prepared & proactive for storms and severe weather can save lives and minimize costly repairs to damaged property. Oftentimes we have little if any time to prepare for an approaching storm. For families with young children, a mock emergency drill may be a fun yet helpful activity. Show them where to go; where emergency supplies are stored; and make sure everyone in the family knows where & how to turn off the water, gas and electricity in your home.
Preparedness and swift response may save a life or two!
When all’s settled and you find your damaged properties needing cleanup & restoration, call us – SERVPRO of Rockville-Olney and Silver Spring North – 24/7 at 301-340-1313.
We are the area’s water & storm damage experts and are always “Faster to any size disaster.” Large or small, we will restore your water-damaged property, residential or commercial, with efficiency and detail.
Covid cleaning more crucial now as more employers bring back their workforce
Choose Certified: SERVPRO Cleaned to help keep your customers, employees, as well as students & teachers safe!
With the country easing back into a somewhat normal life, and as a growing number of businesses and workplaces welcoming back their employees, it’s more crucial than ever to have buildings and facilities thoroughly cleaned to keep everyone safe from the coronavirus and other health hazards.
While the COVID-19 pandemic has changed what it means to be clean, SERVPRO franchises throughout the U.S. -- including SERVPRO of Rockville-Olney & Silver Spring North and SERVPRO of Laurel & Greenbelt NE/Beltsville E -- are here to help keep your customers and employees safe, and also let everyone know you've chosen a higher standard of clean.
When you go with us, you’re choosing Certified: SERVPRO Cleaned -- a defensive, proactive viral pathogen cleaning program backed by our more than 50 years of experience in cleanup and restoration. With an industry-leading, proprietary training program, cleaning solutions and remediation processes, we're helping businesses across the country open safely.
According to the Center for Disease Control and Prevention, these are currently known about Covid-19:
- It is spread from person to person and happens most frequently among close contacts (within about 6 feet).
- This type of transmission occurs via respiratory droplets.
- Current evidence suggests that novel coronavirus may remain viable for hours to days on surfaces made from a variety of materials.
- Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of Covid-19
Here at SERVPRO of Rockville-Olney and SERVPRO of Laurel, we have seen a spike of Covid-contaminated facilities that we’ve treated in recent months. Just this week (early April), we are still being regularly called out to businesses large and small that had been contaminated by employees with Covid-19.
“It's important that we still stay vigilant and do our part to keep employees safe as they reenter the workspace,” says General Manager Jorge Gutierrez of SERVPRO of Rockville-Olney and SERVPRO of Laurel. Gutierrez also manages SERVPRO of Silver Spring North and SERVPRO of Greenbelt NE/Beltsville E.
When called upon, our ready plan to get your workplaces cleaned & ready to open up again consists of:
A tailored cleaning program to meet your needs.
- We will assign you a Cleaning Protocol Specialist who understands your business.
- Programs are based on a range of factors: type of industry, business type, size of space, amount of high frequency touch points, foot traffic and congestion points.
Proactive and COVID-19 emergency response cleaning program.
- Trained and experienced in biohazard cleaning and decontamination for porous and non-porous surfaces - always adhering to the highest standards set by the CDC.
- EPA-approved products, including our proprietary cleaning agent SERVPROXIDE, a hospital-grade disinfectant that is NSF certified for direct food contact surface use.
A commitment to clean for your employees and consumers.
- Leverage SERVPRO's trusted brand to reassure your customers and employees that you are taking the steps needed to keep your space at the highest level of clean.
- Communication touchpoints include a Certified: SERVPRO Cleaned window emblem, signage, marks for your digital footprint and more.
The CDC offers these additional considerations for Employers:
- Employers should work with their local and state health departments to ensure appropriate local protocols and guidelines, such as updated/additional guidance for cleaning and disinfection, are followed, including for identification of new potential cases of COVID-19.
- Employers should educate staff and workers performing cleaning, laundry, and trash pickup activities to recognize the symptoms of Covid-19 and provide instructions on what to do if they develop symptoms within 14 days after their last possible exposure to the virus. At a minimum, any staff should immediately notify their supervisor and the local health department if they develop symptoms of Covid-19.
- Employers should develop policies for worker protection and provide training to all cleaning staff on site prior to providing cleaning tasks. Training should include when to use PPE, what PPE is necessary, how to properly don (put on), use, and doff (take off) PPE, and how to properly dispose of PPE.
- Employers must ensure workers are trained on the hazards of the cleaning chemicals used in the workplace in accordance with appropriate OSHA (Occupational Safety and Health Administration) standards.
To schedule a consult for our Certified: SERVPRO Cleaned program, call us at 301-340-1313 or 301-323-8862. We are here to help!
Windy, dry weather conditions can enhance threat of wildfires
Fire damage can have catastrophic effects on your property. SERVPRO can help!
Spring brings with it lots of sunshine and beautiful flowering trees in full bloom all around us, but also warmer temperatures and oftentimes strong winds and dry conditions that can spark wildfires.
Just this week (April 3, 2021), the National Weather Service issued a special statement of an enhanced threat for the spread of wildfires due to windy and dry conditions in the Maryland, Virginia and Washington, D.C. region. NWS officials are urging area residents to be careful with any source of ignition and to dispose of smoking materials properly.
While the Easter weekend weather was beautiful with clear blue skies and temperatures hovering around 70, the winds were around 10 to 15 mph with frequent gusts of 20 to 25 mph on Easter Sunday, with humidity between 20 and 30 percent.
"Residents are urged to exercise caution handling any potential ignition source, including machinery, cigarettes and matches," the National Weather Service advised. "Be sure to properly discard all smoking materials. Any dry grasses and tree litter that ignite will have the potential to spread quickly."
The NWS offers these safety tips:
- Take ashes outside, away from the house and combustible material.
- Put ashes in a metal bucket/container.
- Always use a metal container; never use a plastic or paper bag.
- Completely immerse the materials in water.
- Clear an area for the container — possibly down to dirt, ruling out the possibility that grass could catch fire if it were knocked over.
- Allow the contents to soak for at least a week.
Fire damage can have extremely catastrophic effects on your property. SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North are the area’s fire & water damage experts and are always “Faster to any size disaster.” Large or small, we will restore your fire- and water-damaged property, residential or commercial, with efficiency and detail.
Call us 24/7 at 301-340-1313. We’re here to help!
Take these precautions for a safe BBQ Season!
Remember: A fun BBQ is a safe BBQ!
Spring is well under way and with nice, warm weather, who doesn't itch for those outdoor gatherings and grilling!
It's Barbecue Season, and while we want to enjoy a good barbecue with family & friends on our deck or yard, following some basic safety rules can help avoid disasters that would spoil the fun.
Fire Chief Scott Goldstein of the Montgomery County Fire & Rescue Service offers these tips from the National Fire Protection Association:
- Always supervise a barbecue grill when in use.
- Position the grill well away from siding, deck railings and out from under eaves and overhanging branches.
- Keep children and pets far away from grills: declare a 3-foot "safe zone" around the grill.
- With charcoal grills, only use charcoal starter fluids designed for barbecue grills and do not add fluid after coals have been lit. NEVER use gasoline!
- With gas grills, be sure that the hose connection is tight and check hoses carefully for leaks. Applying soapy water to the hoses will easily and safely reveal any leaks.
- All propane cylinders manufactured after April 2002 must have overfill protection devices (OPD). OPDs shut off the flow off propane before capacity is reached. OPDS are easily identified by their triangle-shaped hand wheel.
- Always follow the manufacturer's instructions and have the grill repaired by a professional, if necessary.
- Remember to keep your grill clean! Periodically remove grease or fat buildup in trays below grill so it cannot be ignited by a hot grill.
- Wear short, close fitting or tightly rolled sleeves when cooking. Loose clothing can dangle onto grill and catch fire.
- REMEMBER: Propane and charcoal BBQ grills must only be used outdoors. If used indoors, or in any enclosed spaces such as tents, they pose both a fire hazard and the risk of exposing occupants to toxic gases and potential asphyxiation.
(Learn more about fire safety by visiting https://www.montgomerycountymd.gov/mcfrs-info/tips/citizens/grill.html)
Grilling and BBQ fires are not to be taken lightly. According to the National Fire Protection Association (NFPA), gas and charcoal grills cause an annual average of 1,500 structure fires and 4,200 outdoor fires in or on residential properties, resulting in a combined direct property loss of $29.8 million.
For more safety tips, or if you have fire & smoke damages to your property, call SERVPRO of Rockville-Olney and Silver Spring North today at 301-340-1313 for professional remediation and restoration services.
We are the fire & water cleanup and restoration experts!
SERVPRO of Rockville-Olney responds to historic freeze in southern states
Our storm team & equipment stand ready to tackle jobs in Texas.
Spring is in full swing and while most of the U.S. population are enjoying the nice weather and some hope that the pandemic will be behind us by year’s end, the struggle to dry out and rebuild their homes and businesses continues for thousands of Texans in the aftermath of the February freeze.
A storm team of 6 from our SERVPRO of Rockville-Olney spent three weeks in the Dallas, Texas area in February helping to restore more than 30 residential and commercial properties. They have returned to Maryland with hundreds of pieces of equipment in four large trucks. But that’s just our story, one franchise.
Multiply that by 78 total SERVPRO crews from 38 U.S. states that mobilized to the affected states: Texas, Oklahoma, Arkansas, Louisiana, Missouri and Kansas. As of end of March, 26 SERVPRO franchises are still in Texas helping to restore damaged properties as part of our companywide Storm Response. Still much destruction and devastation!
Brian Petraitis, Storm Response Manager, Commercial Large Loss Division of SERVPRO® Industries, LLC, says the Texas storm response has been the largest event in the company’s history.
“To put this in perspective, an average year for storm we can see our teams invoice around 5,000 jobs in a full year. This is seen during years of heavy storm activity such as hurricanes. Our Storm teams will invoice over 5,000 jobs that were produced in only 1.5 months,” he says, noting that Hurricane Harvey provided 17,851 job leads and $28.3 million in revenue.
The Texas freeze event, Petraitis says, has provided more than 40,000 job leads and an estimated revenue exceeding $38,000,000.
While it’s business for SERVPRO franchises, it’s one of the reasons our storm and emergency response teams are regularly trained and certified to be ready for such disasters, because time is of the essence when disasters strike, and it’s especially so for the people affected as well as other responders such as insurance companies. Quick restoration means home & business owners can reclaim their properties and start to pick up the pieces sooner; for insurance adjusters, it means less claim payout since longer restoration time can mean insurance companies have to put their insureds into temporary housing and such. It’s a win for all involved!
But storm response also means that our crews perform their jobs with the care and compassion our customers need, especially at times of distress and uncertainty. The nature of our business as fire & water cleanup and restoration companies is such that we may be imposing on personal properties and belongings that are of great monetary & sentimental value to our customers.
Speaking for SERVPRO of Rockville-Olney and of Laurel & Greenbelt NE/Beltsville E, General Manager Jorge Gutierrez says it was a highly rewarding experience to have been able to help people in their time of need.
“Demand was so high for restoration services, that some customers waited weeks before being able to get someone out,” he says. “And through it, the people of Texas could not have been more understanding, grateful and more than all welcoming to us.”
The southern states suffered a massive freeze the second week of February. SERVPRO headquarters, based in Gallatin, Tennessee, initially received 26,000+ job leads from six states all pleading for help with drying out and restoring their homes and businesses. The job leads grew to 40,000+ and growing, as over time water emergencies can lead to further problems including mold and biohazards. As our Rockville-Olney franchise General Manager Gutierrez says, our teams tried to help the people of Dallas as much as we can, “but there are only so much manpower and resources.”
SERVPRO of Rockville-Olney is a full-service restoration company that specializes in the cleanup, restoration & reconstruction of residential and commercial properties after a fire, smoke or water damage. We also mitigate mold and mildew, and biohazards from your home or business, as well as thorough cleaning with CDC-certified products. Our sister franchise also serves Silver Spring North; and our SERVPRO of Laurel & SERVPRO of Greenbelt NE/Beltsville E serve Prince George’s County.
For a free consultation, call us 24/7 at 301-340-1313 or 301-323-8862. We are always here to help!
We Stand Ready To Help During the Pandemic
We stand ready to help with certified cleaning and other disaster response.
SERVPRO of Rockville-Olney and of Silver Spring North Stand Ready to Help During The Pandemic
During this uncertain time caused by the global pandemic of coronavirus, SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North want our customers to remember that we are certified specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Our Crews Are Specially Trained
Our crew members are specially trained and certified to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have more than 40 years of experience in dealing with biological contaminants, and we will go beyond the scope of work regularly performed by janitorial companies.
The CDC encourages cleaning of frequently-touched surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Retail Spaces
- Water Fountains
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
Call Us Today to Make a Plan
So before reopening to customers and patrons, call the experts today – SERVPRO of Rockville-Olney and of Silver Spring North, (301) 340-1313. We are here for you 24/7!
SERVPRO of Rockville-Olney rolls out to Texas to help with restoration efforts
SERVPRO of Rockville Storm Team members go over the day's jobs in Plano, Texas
Unprecedented disasters call for unprecedented response.
Which is exactly what SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North did -- crews from the Maryland franchises swiftly prepared, packed up and departed for Dallas, Texas to lend a hand to the massive cleanup and restoration efforts in the wake of the historic snow storms that devastated hundreds of lives and damaged thousands and thousands of homes and businesses throughout numerous southern U.S. states. Our local teams left for Plano, a suburb of Dallas, on Wednesday (2/17/21) mid-morning and arrived well over the estimated 24-hour trip due to treacherous road conditions in many stretches of highways. As of 2/23/21, SERVPRO corporate's urgent call for more help from other franchises continues, as officials project 35,000 lead referrals. SERVPRO has received more than 22,000 lead referrals in Texas, Oklahoma, Kansas, Arkansas, Missouri and other surrounding locations. Home and business owners in Texas and a host of other states including Oklahoma, Kansas, Missouri and Louisiana are crying for help to clean up and restore their structures. Extreme cold weather, especially in states that aren't usually prepared for such conditions, commonly cause frozen pipes that result in water damage. In Texas, for example, the temperatures in many cities dipped below 20 degrees F the weekend of Feb. 13, when many celebrated Lunar New Year and Valentine's Day. Both indoor & outdoor pipes in thousands of homes froze due to improper insulation. The water damage can be extensive, as most homes in the south have attics and not basements, causing water to trickle down from the top and wreak havoc to ceilings and walls in addition to floorings, furniture and other household items. Other areas in the homes where pipes are unheated or partially heated that are also at risk of freezing include crawl spaces and garages. State of emergency has been declared in the affected southern states, making it easier for residents to apply for federal aid to help pay for losses, repairs and other areas including salary loss due to inability to get to work. Insurance companies also are making it easier for policy holders to file claims, and restoration companies like SERVPRO also are doing what they can to make it easier for customers to file insurance claims, by making electronic claim forms easily available as part of their response process.
Another potential hazard to consider as the snow/ice begins to melt is damage to your roof and ice dams. An ice dam is formed when snow melts unevenly on a roof and refreezes into a dam at the edge of the roof, near the eaves. This dam prevents any further snowmelt from draining off of the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.
Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there’s a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger.
Our SERVPRO corporate experts offer these suggestions for affected residents:
What you can do until help arrives
After any water damage situation, your primary focus should be safety.
- Is it safe to stay in the house?
- Electrical and "slip and fall" hazards are some of the most prevalent concerns.
- Only do activities that are safe for you to perform.
- Wet materials can be VERY heavy. Be careful!
What To Do After Flooding
- Remove excess water by mopping and blotting.
- Wipe excess water from wood furniture after removal of lamps and tabletop items.
- Remove and prop wet upholstery and cushions.
- Place aluminum foil or wood blocks between furniture legs and wet carpeting.
- Turn air conditioning on for maximum drying in summer.
- Remove colored rugs from wet carpeting.
- Remove art objects to a safe, dry place.
- Gather loose items from floors.
What Not To Do After Flooding
- Don't leave wet fabrics in place. Hang furs and leather goods.
- Don't leave books, magazines, or other colored items on wet carpet or floors.
- Don't use your household vacuum to remove water.
- Don't use television or other household appliances.
- Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.