Recent Why SERVPRO Posts

Faster To Clean a Biohazard Mess in the Rockville-Olney-Silver Spring North Areas

12/16/2020 (Permalink)

Trash on bedroom floor The "before" photo from a biohazardous cleanup we completed.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Rockville-Olney and of Silver Spring North have highly trained technicians that can safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

The decontamination process of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. SERVPRO of Rockville-Olney and of Silver Spring North can provide cleanup and recovery services for many biohazardous situations including but not limited to: sewage backups, crime scene residues, suicide/death accidents, blood cleanup, hoarding scenes, and animal waste/remains.

Biohazard emergencies don't always happen during the regular work week. That's why SERVPRO of Rockville-Olney and of Silver Spring North are available 24 hours a day, 365 days a year for your call. You can expect an immediate response time, day or night. Call us at 301-340-1313 if you are in need of a biohazard cleanup.

Christmas Safety Tips for Your Home

12/11/2020 (Permalink)

Christmas tree with lights Keep your home (and office, too!) jolly & safe this holiday season!

Christmas is right around the corner!

During the winter holiday season, we notice a pattern of catastrophes, many caused by ovens, stoves and also, Christmas trees. Due to the busyness and excitement-overload of the holidays, it’s important to keep safety in mind. Set reminders and alarms in your phone to ensure you don’t forget to turn your Christmas tree lights off or to take the cookies out of the oven!

To avoid issues such as a tree fire, house fire, outlet overload, and even electrocution, follow the tips below to keep you and your family safe and happy during this 2020 holiday season!

  • Water your tree daily! A dry tree can quickly transform into a tree in flames.
  • Do not connect more than three strings of lights.
  • Got cords? Keep them away from heat sources. Do not nail or staple them either. Placing them under a rug isn’t a safe idea. Neither is completely shutting a door or closing a window with a cord running through it. This is a fire hazard.
  • Plugging in too many appliances can overload the outlet. Avoid doing so.
  • Before plugging in appliances, lights, yard decorations, etc., make sure your sockets are in good condition and that wires are not bare. Oftentimes, we use these decorations or particular outlets just once a year, so it’s important to carefully inspect them.
  • Turn off and unplug any lights before going to sleep or leaving your home. Extinguish any candles before leaving the vicinity.
  • Cooking or baking for the holidays? Make sure to stay in the kitchen when doing so.
  • Use battery-operated candles instead of candles with actual flames.
  • Water and electricity never mix well. Be careful your string lights are not touching or partially in the tree’s water bowl. Make sure you are dry when plugging in outdoor lights, especially.
  • It’s cold, but be careful where you place space heaters. They should always be at least three feet away from furniture, etc. and even farther from Christmas trees.

We at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North wish you a Merry Christmas, Happy New Year, and safe holiday season!

For more fire safety tips, check out our website:

https://www.SERVPROrockvillesilverspringnorth.com/fire-damage-tips

What's Causing the Odor in Your Montgomery County, MD Home?

11/6/2020 (Permalink)

Two candles Candles can be an easy (but temporary and sometimes dangerous) mask for odors. Call us today if you'd like to make the odor removal permanent!

Do you have an odor in your Rockville-Olney or Silver Spring North residence or commercial building?

If so, you might ask where it’s coming from. Is there a specific source that’s letting off this smell? What’s causing it, and how can it be eliminated once and for all?

Sometimes, an odor can originate from a deceased animal trapped in your attic. That’s a simpler cleanup. Other times, the odor could be much more difficult to pinpoint. When the situation is more complex or dispersed, there’s more of a science to identifying the root of the issue.

This is when SERVPRO of Rockville-Olney or SERVPRO of Silver Spring North steps in. Our highly trained technicians have taken IICRC technical classes to learn how to properly identify and remove odors.

Let’s get rid of this smell so that your personal chemical sensor (your nose!) agrees with the surrounding air once again!

Oftentimes, people try masking a serious odor. In attempt to scare the smell away, here are a few common methods used, but are either very temporary or to be used with caution:

  • Purchase and light a candle warmer
  • Spray a pleasant scent
  • Sprinkle baking soda everywhere (which can neutralize odors permanently, however, use caution or avoid if you have pets. If ingested, animals can become ill)
  • Cleaning furniture or walls with soapy water
  • Leaving windows open (which is sometimes a preventative measure to take, but can also allow additional moisture to travel inside depending on climate and temperatures)

If the odor stems from an issue such as mold, a gas leak, improper heating equipment, a blocked chimney, or spilled chemicals, the methods above might cover the smell for a short while, but will not be able to stop the smell from resurfacing. In many of these instances, the smell could lead to sickness or could even be fatal.

If you discover the source, and it’s an easy fix (rotting vegetables in your refrigerator, a bag of old gym shoes in your garage, food stuck in your drain because you forgot to use the garbage disposal, etc.), then you’re in luck. However, you will want to call a professional immediately if the circumstances seem more dangerous/hazardous or if you cannot pinpoint a harmless source after searching.

Leave it to SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North if you want a safe, thorough, and effective cleanup. With our extensive knowledge and latest, state-of-the-art equipment, we will have the smell source identified, located, and carefully eliminated.

Give us a call at (301) 340-1313 with any questions or needs for odor removal and deodorization, and see our page for more details https://www.SERVPROrockvillesilverspringnorth.com/odor-removal-deodorization

What is the IICRC?

10/30/2020 (Permalink)

IICRC logo The Institute of Inspection, Cleaning and Restoration Certification (IICRC)

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is recognized internationally as a knowledgeable industry voice and resource. It serves as an independent, nonprofit standard-setting and certification body, to set and promote high standards of ethics; and to advance communication and technical proficiency within the inspection, cleaning and restoration service industries.

The IICRC offers certifications in several categories of Cleaning, Inspection and Restoration. Additionally, there are Journeyman certifications available to those with advanced levels of recognition, which can be achieved by having several certifications in select categories and a minimum of three to five years of experience in the cleaning/restoration industry.

Here at SERVPRO of Rockville-Olney and Silver Spring North, our technicians are IICRC certified and continue their education and certification throughout their employment. As new certifications become available through the IICRC, steps are taken to ensure that our technicians are certified in the latest techniques and services. You can rest assure knowing that only the most qualified technicians will be sent into your business or home to restore and repair damage when you use our company!

SERVPRO of Rockville-Olney & Silver Spring North Cleaning Service Update

5/18/2020 (Permalink)

Open sign in window We're here for you to help with your next steps!

As of 5pm on May 15, 2020, Maryland’s stay-at-home order is to be lifted. This begins phase 1 of reopening the state.

Although there is still quite a bit of gray area, here are a few of the basics:

Retail stores can reopen

Manufacturing operations can resume

Pet services, such as groomers and animal shelters, can open doors to the public

Salons and barbershops can reopen

Religious gatherings, such as church services, can assemble once again

Please note, everything mentioned above can reopen only at half capacity. Mask wearing and social distancing is still to be enforced. Also note counties throughout the state of Maryland differ with regards to their reopening status. For instance, both Montgomery and Prince George’s counties are still under stay-at-home orders.

If you own or manage a business, you’re surely thinking about what the next phase holds for your company and are looking to plan for the future. So far, it appears the following will take place during phase 2:

Indoor fitness classes resume

Childcare centers reopen

Regular transportation schedules resume

Restaurants and bars reopen with restrictions

Do you wish to clean and sanitize your business before reopening, or if you have reopened, would you like a trusted, family-owned business that has been in the community for 40 years to provide you with a sanitizing service? Allow us to take care of that step for you. We know you value your employees and customers and will be happy to ensure each of you peace of mind.

Give us a call today at 301-340-1313 for more information. We look forward to hearing from you.

We are Cleaning Experts

3/18/2020 (Permalink)

Two men We are Here to Help 24/7, 365 days of the year.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Rockville-Olney and of Silver Spring North, (301) 340-1313

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F %2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Got a BIG Problem?

12/23/2019 (Permalink)

Traffic sign in water Are you in over your head with the problems a disaster left behind? Don't panic! Our Disaster Recovery Team is here to help you immediately!

SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North are equipped with the most advanced tools and with the most reliable and competent vehicles, including huge tractor trailers! Our tractor trailers are spacious enough to carry the equipment and tools needed to complete any job! From condominiums to restaurants, office buildings to schools, no job is too large for us. Large or small, our team is educated and trained on how to get the job right the first time to your utmost satisfaction. With careful precision and efficiency, our awesome Commercial Large Loss Division will be “Faster to any size disaster.” We know you’re in a hurry to get back into the swing of things. The damage caused by the fire, by water, etc. has not only interrupted your daily life, but also the lives of your employees and clients. That’s why we at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North are right on the job and will completely remediate and restore your property with speed and accuracy.

You can rest assure knowing we are dedicated to handing your property back to you just the way it was before the damage occurred. Our commercial operations manager will personally supervise your case from start to finish to ensure timeliness and full communication throughout the entire process. We are here for you 24/7, 365 days a year. If you need us, give us a call today at (301) 340-1313.

SERVPRO's Christmas Season Safety for You!

12/20/2019 (Permalink)

Christmas lights Use these safety tips in your Montgomery County residence or commercial building to make it the merriest time of the year!

Christmas will be here in a few days! Can you believe it?

During the winter holiday season, we notice a pattern of catastrophes, many dealing with Christmas trees. While they’re beautiful to look at, Christmas trees can cause a lot of issues if not properly taken care of.

To avoid issues such as a tree fire, house fire, outlet overload, and even electrocution, follow the tips below to keep you and your family safe and happy during this 2019 holiday season!

  • Water your tree daily! A dry tree can quickly transform into a tree in flames.
  • Do not connect more than three strings of lights.
  • Got cords? Sure you do, it’s the holiday season! Keep them away from heat sources. Do not nail or staple them either. Placing them under a rug isn’t a safe idea. Neither is completely shutting a door or closing a window with a cord running through it. This is a fire hazard.
  • Plugging in too many appliances can overload the outlet. Avoid doing so.
  • But before plugging in appliances, lights, yard decorations, etc., make sure your sockets are in good condition and that wires are not bare. Oftentimes, we use these decorations or particular outlets once a year, so it’s important to carefully inspect them.
  • Turn off and unplug any lights before going to sleep or leaving your home. Extinguish any candles before leaving the vicinity.
  • Cooking or baking for the holidays? Make sure to stay in the kitchen when doing so.
  • Use battery-operated candles instead of candles with actual flames.
  • Water and electricity never mix well. Be careful your string lights are not touching or partially in the tree’s water bowl. Additionally, snow=water. Make sure you are dry when plugging in outdoor lights especially. Dry your hands from any falling elements such as rain and snow before dealing with electricity.
  • It’s cold! But be careful where you place space heaters. They should always be at least three feet away from furniture, etc. and even farther from Christmas trees.

We at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North wish you a Merry Christmas, Happy New Year, and safe holiday season!

For more fire safety tips, check out our website:

https://www.SERVPROrockvillesilverspringnorth.com/fire-damage-tips

Our 365 Day a Year Promise

11/15/2019 (Permalink)

Calendar Any day, any hour, we are here to help you!

Emergencies don’t wait to happen on a day that’s convenient for you. A house fire or an office flood won’t wait until your birthday is over or until Christmas Day comes to an end. We at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North completely understand that tragedy strikes whenever. It doesn’t matter if it’s Easter morning or the night of New Year’s Eve. Life happens, and both the good and the bad come along with it.

At SERVPRO, we want to make sure whatever nature might through your way is taken care of properly! Whether it’s water damage, fire damage, storm damage, or an issue with mold, we are ready to help you- and “Faster to any size disaster” at that!

That’s why we are here for you 24/7, 365 days a year. Facing a disaster can be terrifying and dealing with its effects is very stressful. We hope to diminish the stress you could be facing with our guarantee.  We know the importance of reliability. We are a very trusted and known company in Montgomery County and have been in business for almost 40 years. As a family-owned business, we pride ourselves on fast response, doing great work, and taking care of our customers!

Take a look at what our amazing customers have to say about us!

https://www.google.com/search?rlz=1C1GCEU_enUS865US865&sxsrf=ACYBGNROdcP01nmlJEV2zVhN8ws2m0aQiQ%3A1573844131930&ei=o_TOXeuaOOeO5wLuxb1I&q=SERVPRO+of+rockville-olney&oq=SERVPRO+of+rockville-olney&gs_l=psy-ab.3..35i39l2j0j38.1425.2559..3024...0.0..0.181.701.6j2......0....1..gws-wiz.......0i22i30.XOmj0jeNqKg&ved=0ahUKEwir-Kij8uzlAhVnx1kKHe5iDwkQ4dUDCAs&uact=5#lrd=0x89b7cd8f9b128171:0xe81a9cce53f7e883,1,,,

If you ever face a disaster, day or night, we are here to support you and fix your problem, 365 days a year!

Our 2019 Crawford Day of Service in Rockville, Md.

11/14/2019 (Permalink)

Three men in the woods We want to keep our community and its surrounding environment clean and free of litter! We are grateful for our beautiful surroundings!

This past weekend, SERVPRO of Rockville-Olney participated in the 2019 Crawford Day of Service (explained in a previous blog: https://www.SERVPROrockvillesilverspringnorth.com/blog/post/171132/why-SERVPRO/2019-crawford--company-day-of-service.

Similar to our last cleanup, we cleaned the local stream we’ve adopted. It’s located in Rockville, Md. Last time we went to clean up the stream, there was a lot of litter. We collected over 16 bags of trash. This time around, there wasn’t nearly as much. We hope the act of littering is on a steady decline!

Due to less litter and in comparison to the last time we cleaned the stream, the water appeared clearer and less stagnant. Litter can foster an environment for algae growth and can block water flow.

Although it felt like the coldest day of the year, we were happy to be out cleaning the local stream, as we at SERVPRO certainly know the importance of water!

Do you like to volunteer? Let us know where you enjoy volunteering most on one of our social media pages!

Facebook: https://www.facebook.com/SERVPRO5186/

Instagram: @SERVPROofrockville

Twitter: @SERVPRO5186

2019 Crawford & Company Day of Service

9/24/2019 (Permalink)

The 2019 Crawford & Company Global Day of Service extends from October 1st to 31st. Various companies around the world pay tribute to this day by selecting a day from the month of October to give back to their own community.

A few examples of projects that companies have completed in honor of the day, which is dedicated to stewardship and supporting the community where you work, include cleaning local parks, serving meals, repairing homes for residents in need, free of charge, and participating in charity walks.

Last year, we of SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North cleaned the local stream that we had adopted. We removed debris from the water, including a car tire. We were sure to bring large trash bags to collect the litter that was scattered through the forest which surrounds the water too.

We at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North believe it’s extremely important to take care of our community. We are here to support any commercial and residential needs you may have. We are also here to make sure the environment in our community is being taken care of. That’s why we are taking steps to improve it.

In general, Montgomery County is a populated area. The more crowded an area, the quicker litter tends to build up. Thankfully, a large percentage of residents are environmentally-conscious, and as a result, are careful to dispose of their trash properly and/or take time out of their busy schedules to collect trash.

That being said, we know a lot about water here at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North. While we cleanup and restore water damage, we also know why waterways need to be cleaned and how they are damaged by litter.

Litter can have the following, but not limited to, effects on lakes, rivers, creeks, etc.:

  • Clog storm drains (which can result in flooding)
  • Increase algal blooms (which can suffocate aquatic life)
  • Choke or entangle water species
  • Prohibit drinking and swimming use
  • Decrease aesthetics (not nearly as serious as the other effects, but still…)

We encourage you to donate a few hours of your time per year helping to clean up the environment in your community and are confident you properly throw away, or when appropriate, recycle items you no longer need. Carry a trash bag in your car to throw your personal waste in or to hold litter you may find on your travels.

We at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North thank you for your efforts!

National Day of Encouragement

9/13/2019 (Permalink)

Yesterday marked the 13th annual National Day of Encouragement.

Its purpose is to encourage people to encourage others.

You never know how you can shape someone’s day or how you might be able to turn someone’s day around.

Were you ever having a rough day and a co-worker complimented you? Maybe a classmate told you that your presentation was great. Maybe a co-worker, sibling, or friend told you to keep up the great work.

It costs little to nothing to encourage someone, but it can impact someone’s day, week, or even life unimaginably.

Here a few simple ideas on how you can encourage someone:

  • Write them a simple note and put it in their work mailbox, on their desk, or send via email
  • Give them a small gift, such as a flower or notepad
  • Invite them to lunch and talk with them. A listening ear is all someone needs sometimes!
  • In an encouraging manner, give them advice on how they can stay on top of their goals

At SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North, we are confident you will be able to inspire and encourage someone every day!

Meet SERVPRO of Rockville-Olney at Community Night

9/13/2019 (Permalink)

Did you know Olney Chamber of Commerce has been actively serving the Olney community and supporting local businesses for over 50 years?

They will be hosting their 40th Annual Olney Chamber of Commerce Community Night at Our Lady of Good Counsel on Monday, October 14 from 4:30 p.m. to 8:00 p.m.

Check out exhibitor tables and demonstrations, including ours, sample food from favorite local restaurants, and participate in raffles, a 50/50, and the silent auction. With attendance expected in the thousands, you’re bound to see familiar faces.

Invite your friends to attend this event with you! This is the perfect time to socialize with neighbors and connect with others from your community. You’ll have the chance to meet and talk with local businesses and discover what’s right around the corner from your home.

At SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North, community means more than just a group of people living in close proximity. Community is home. It’s where you feel a sense of belonging and mutual trust.

To best serve the needs of our community, we get to know you personally. We take time to learn the unique concerns our Rockville-Olney neighbors have in order to best accommodate and serve them.

Please stop by our booth to enter in a raffle! We hope to see you October 14th.

You do not have to RSVP for this event.