What our Customers say...

Fire Damage Testimonials

I had a great experience with SERVPRO. They performed the cleanup for smoke damage to my condo. They were always on time and the crew was very nice to deal with. Marlene was in charge of the cleaning and was a pleasure to deal and was very careful with all my personal belongings.

Everyone was very helpful and professional from Diego the supervisor to the office manager Megan. I was happy with the work they did and I would definitely recommend them!

I was extremely impressed with the quality of work that SERVPRO provides. We had an unexpected fire in our unit a few weeks ago and SERVPRO came the next day to begin the clean up. I was so impressed on how quickly they began and how detailed they are in the clean up! One of their workers, Argelis N., was extremely helpful and professional in his work and communication to me. He explained the clean up process in detail and would keep me updated daily on the progress of the condo.

The company does an outstanding job to help families that go through this and felt like I could rely on Argelis and his team in doing an excellent job cleaning and taking care of my home. I'm extremely appreciative of all their work and would highly recommend them to anyone needing help after a fire.

We had a fire which left a huge mess: smoke odor, debris, ruined dry wall, and ruined carpet. The SERVPRO remediation team came in and did an incredible job of cleaning it all up. I recommend them enthusiastically. It cannot be easy to walk into someone's house where you don't know what you'll find and where there are no doubt frightened, confused homeowners. Tim Dutton carefully explained what the team would do and how long it would take and made sure I understood. Marlene, the on site team leader, kept me informed step by step of what they were doing. Everyone worked incredibly hard. When my wife visited the house this morning she was thrilled at how clean it was and how good it smelled. No smoke odor. What impressed me was how careful and thorough the team was. We have an extensive library, and the team wiped down each book and put each one right back where they found it. That's patient attention to detail. SERVPRO are great people who do a great job. You can't find better.

Unfortunately this is the second time I have had to deal with a neighborhood fire situation in my house. Both times I’ve had extensive smoke damage.

Ryan, Jorge and the crew were great. They showed up and handled everything. I wasn’t able to be home while they were there and they treated my home like it was their own. I have complete confidence in them.

I really hope I don’t have another smoke damage claim but if I do I’m requesting SERVPRO of Rockville.

When there was an incident of fire, the SERVPRO came... This team which you sent me was so great... So I really recommend this team. 

They were perfect; don't see how they could improve. They were very sweet, wanted to please me, were careful, and very thorough.

Easy to work with Alexis and crew. Really awesome team and efficient.

Excellent service! First rate all they way!